User Manual
Most Popular FAQ
Groups
Through this page, the user can create contact groups, including public and large groups, to be...
Reports
Statistical Report for the Client:In this system, you can view reports on sent messages. You can ...
Send a text message
Click here for an explanatory video on how to send a text message. Sending a Text Message ...
Templates
In this section, you can create an SMS template, either a fixed template or one containing variab...
Organization
The administration list is visible only to the account administrator. Through this list, the acco...
Permissions
"The system administrator can use this page to create different permissions and define the allowe...
System Definition
RiCH is a comprehensive mass communication platform that enables businesses to engage with a targ...
LOGIN
To log in to the RiCH system, the user must follow these steps:Access the website link to display...
Homepage
The homepage is displayed after the user logs into the system, where they can navigate and use th...
Change Password
Click on "Change Password" to display the "Change Password" page. Enter the current password, ...
Main Menu
The Definition of the "main menu"
The menu through which the user will be able to use the system to send messages, enter contact in...
Dashboard
The dashboard is used to facilitate the understanding of the number of messages sent by display...
Groups
Through this page, the user can create contact groups, including public and large groups, to be...
Text Messages
Before getting started, you can view the introductory clip for text messages here. On the messag...
Fax
Fax:The electronic fax service is a technology that allows sending faxes through the client's SIP...
Voice Calls
In this section, you can send voice calls to contact groups, as well as to numbers that do not be...
Senders
The Senders Through this page, you can browse the senders and their settings. As shown in the fo...
Templates
In this section, you can create an SMS template, either a fixed template or one containing variab...
Administration
The administration list is visible only to the account administrator. Through this list, the acco...
Communications Commission Laws
Communications Commission Laws By selecting the Communications Commission Laws, you will be p...
Number Inquiry
Through this page, you can inquire about any number to check its status (active/inactive), the cu...
Search
Through this page, you can search for instant notifications and short messages sent by the syst...
Permissions
"The system administrator can use this page to create different permissions and define the allowe...
Reports
Statistical Report for the Client:In this system, you can view reports on sent messages. You can ...
Send a text message
Click here for an explanatory video on how to send a text message. Sending a Text Message ...
Email is used to reach the largest number of customers for sending newsletters or promotional cam...
Groups
Before getting started, you can watch an explanatory video about groups here. On this page, user...
Channels
A channel is a collection of campaigns created within the email service. You can learn more about...
Email Templates
You can watch the tutorial video here before getting started. To add a new template: Click ...
Reports
From this page, campaign reports can be generated after the system administrator shares the repor...
Administration
Under the Administration menu, you will find Namespace, Send Configurations, and API. This pag...